PRIVACY POLICY

Effective Date: March 18, 2026 Last Updated: March 18, 2026

Business Name: BridgeWave Digital Contact: [email protected] Operated by: BridgeWave Digital

1. Introduction

BridgeWave Digital ("we," "us," or "our") is operated by BridgeWave Digital, a California-based business. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit bridgewavedigital.com and interact with our services. By using this site, you agree to the terms of this policy.

2. Information We Collect

We collect the following categories of personal information:

Information you provide directly:

• Name

• Email address

• Phone number

• Business name and type

• Any information submitted through forms, surveys, or booking requests

Information collected automatically:

• IP address

• Browser type and version

• Pages visited and time spent on site

• Referring URLs

• Device type

Payment information:

• Payment transactions are processed securely through Stripe. BridgeWave Digital does not store credit card numbers or sensitive payment data on our servers.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and booking requests

• Deliver services you have requested

• Send transactional emails and SMS messages related to your account or appointment

• Send marketing communications (with your consent)

• Process payments through Stripe

• Improve our website and services

• Comply with legal obligations

4. SMS and Email Communications

By submitting your phone number or email address through any form on this site, you consent to receive communications from BridgeWave Digital, including appointment reminders, follow-up messages, and promotional content. Message and data rates may apply for SMS. You may opt out at any time by replying STOP to any SMS message or clicking unsubscribe in any email.

We do not sell, share, or rent your phone number or email address to third parties for their own marketing purposes.

5. SMS Communications

By providing your phone number and opting in via our forms, you consent to receive automated SMS/text messages from BridgeWave Digital, including marketing messages, appointment reminders, and service updates. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchase or service.

6. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: Stripe (payment processing) and our CRM platform for operational purposes

• Legal compliance: When required by law, court order, or governmental authority

• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

7. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.

• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out: You may opt out of the sale of your personal information. We do not sell personal information.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 45 days as required by law.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, contact us immediately at [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the site after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to submit a data request:

BridgeWave Digital Email: [email protected]

BridgeWave Digital | BAT Enterprises

16654 Soledad Canyon Rd #1015

Santa Clarita, CA 91387

United States